Care Navigation in West End
Care Navigation. Nurse-led. Doctor-supported.
Nurse-led coordination across physicians, specialists, WRHA Home Care, insurance, and community resources — so families stop playing case manager for a system that does not talk to itself.
Care planning in West End: West End families may need a practical mix of foot care, housekeeping, respite, personal care, physiotherapy, or nursing that works with apartment or character-home access and appointments at Health Sciences Centre or Misericordia.
How this service connects to local care
A plan for the person, the home, and the schedule
How the service fits
Care navigation can organize referrals, discharge planning, equipment, public Home Care applications, Self and Family Managed Care, insurance, and the handoff between family and paid care.
Hospital and appointment handoff
If care follows a stay or appointment at Health Sciences Centre, share the discharge date, written instructions, medication changes, mobility limits, equipment needs, and follow-up schedule. Prime provides discharge planning, hospital-to-home transportation, appointment escorts, nursing, and post-surgery support.
Home and scheduling details
The nurse assessment should review entrances, stairs or elevators, bathroom access, safe transfers, medication storage, caregiver access, parking, and whether overnight support is required. Confirm preferred visit times, appointment dates, family handoffs, language preferences, and whether overnight care means an awake shift or a live-in arrangement.
Official public-care resources for West End
What's Included
What Your Family Gains
Family burden lifted
Adult children stop being the full-time case manager for a parent.
Funding maximised
We know the programs and paperwork most families never find.
Gaps closed
The cracks between hospital, family doc, specialist, and Home Care get bridged.
Nurse-led
Care navigation with clinical expertise — not a call centre script.
Geographic and facility context for West End, Winnipeg
Nearest hospital
Health Sciences Centre (~3 min), Misericordia Health Centre (~3 min)
Care facilities nearby
Misericordia Place · Lions Place (Sherbrook) · Middlechurch Home (further)
Area character
Dense, multicultural inner-city neighbourhood west of downtown with heritage homes, ethnic grocers, and one of Canada's most diverse populations per capita.
Community context
Very diverse senior population — Filipino, African, Caribbean, South Asian, and long-term European heritage residents. Language access is critical.
Common Questions

