Accessibility Statement

Prime Home Health is committed to ensuring that our website and services are accessible to all individuals, including people with disabilities. We are guided by the Accessibility for Manitobans Act (AMA) and its Accessible Information and Communication Standard, and we strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

Our Commitment

We believe that everyone deserves equal access to information about home health care services. As a Manitoba-based health care provider, we are committed to:

• Providing a website that is accessible to the widest possible audience, regardless of ability or technology.
• Ensuring that our digital content can be navigated using assistive technologies such as screen readers, keyboard-only navigation, and voice recognition software.
• Training our staff who interact with the public and manage web content on accessibility best practices.
• Continuously improving the accessibility of our website and communications.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: We use proper heading structure, landmarks, and labels to help assistive technologies interpret our content.
• Keyboard Navigation: All interactive elements on our website can be accessed and operated using a keyboard.
• Text Alternatives: Images include descriptive alternative text to convey meaning to users who cannot see them.
• Colour Contrast: We maintain sufficient colour contrast ratios between text and background elements to support readability.
• Responsive Design: Our website adapts to different screen sizes and devices, including those used with assistive technology.
• Clear Language: We aim to use plain, clear language to make our content easy to understand.

Accessible Formats

Information about our services, care options, and resources is available in accessible formats or with communication supports upon request. We will provide these in a timely manner and at no additional cost. Please contact us to request an accessible format.

Known Limitations

While we strive to ensure full accessibility across our website, some content may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address these areas. If you encounter any barriers, please let us know so we can make improvements.

Feedback

We welcome your feedback on the accessibility of our website and services. If you experience difficulty accessing any content, have suggestions for improvement, or need information in an accessible format, please contact us. We are committed to responding to your feedback and taking appropriate action.

Contact Us

If you have questions about accessibility at Prime Home Health or would like to request information in an accessible format, please reach out:

Applicable Legislation

This statement is made in accordance with the Accessibility for Manitobans Act (AMA) and the Accessible Information and Communication Standard Regulation, which requires Manitoba organizations to make their web content accessible to WCAG 2.1 Level AA.