Care Navigation in The Maples

Everything a family member would have to figure out on their own: physician coordination, WRHA navigation, insurance, discharge plans, community programs, funding applications. We handle it.

No. The first nurse consultation is free — including care navigation questions, funding review, and options walkthrough.

Yes. We provide care navigation in The Maples. Share the exact address, preferred schedule, care level, language preferences, and any discharge or appointment dates so we can prepare the right care arrangement.

Care navigation can organize referrals, discharge planning, equipment, public Home Care applications, Self and Family Managed Care, insurance, and the handoff between family and paid care. Confirm preferred visit times, appointment dates, family handoffs, language preferences, and whether overnight care means an awake shift or a live-in arrangement.

Coverage depends on the service and the individual plan. We direct bill approved claims for Manitoba Blue Cross, WCB, MPI, Veterans Affairs Canada, and the Public Guardian and Trustee of Manitoba. A Care Navigator can verify the funding path and any client balance during planning.