Caregiver with patient

Care Navigation in Headingley

Care Navigation. Nurse-led. Doctor-supported.

Nurse-led coordination across physicians, specialists, WRHA Home Care, insurance, and community resources — so families stop playing case manager for a system that does not talk to itself.

Care planning in Headingley: Headingley care requires address-specific planning for travel, property access, winter conditions, shift length, and overnight needs. Nursing, respite, physiotherapy, personal care, or transportation can then be matched to the household’s schedule.

How this service connects to local care

A plan for the person, the home, and the schedule

How the service fits

Care navigation can organize referrals, discharge planning, equipment, public Home Care applications, Self and Family Managed Care, insurance, and the handoff between family and paid care.

Hospital and appointment handoff

If care follows a stay or appointment at Grace Hospital, share the discharge date, written instructions, medication changes, mobility limits, equipment needs, and follow-up schedule. Prime provides discharge planning, hospital-to-home transportation, appointment escorts, nursing, and post-surgery support.

Home and scheduling details

The nurse assessment should review entrances, stairs, bathroom access, transfer needs, medication storage, winter access, and whether equipment or an awake overnight shift is required. For service outside Winnipeg, confirm the exact address, proposed hours, travel arrangements, minimum shift structure, overnight needs, and backup plan before care begins.

What's Included

Physician & specialist coordination
WRHA Home Care liaison
Insurance navigation & direct billing
Hospital discharge planning
Community resource referrals
Funding & benefit application support
Family care meetings
Care plan development & updates

What Your Family Gains

Family burden lifted

Adult children stop being the full-time case manager for a parent.

Funding maximised

We know the programs and paperwork most families never find.

Gaps closed

The cracks between hospital, family doc, specialist, and Home Care get bridged.

Nurse-led

Care navigation with clinical expertise — not a call centre script.

Geographic and facility context for Headingley

Nearest hospital

Grace Hospital (~12 min)

Care facilities nearby

Bethania Mennonite PCH (Charleswood) · Golden Door Geriatric Centre (St. James)

Area character

Rural municipality directly west of Winnipeg along the Assiniboine River, often considered Winnipeg-adjacent with acreage properties and commuter families.

Community context

Acreage-owning retirees and commuter families with aging parents in the home.

Common Questions